Privacy Policy

Who we are

Oracle Group is a food packaging manufacturer in India, comprising Oracle Polyplast and Oracle Polypack Private Limited. Our head office is at 601, Sunrise Business Park, Road No. 16, Wagle Estate, Thane (W), Maharashtra 400604, India. You can reach us at [email protected] .

What we collect

When you send an enquiry, request a quote, download our catalogue or subscribe to our emails, we collect the details you give us: your name, mobile number, email address, company name, city, state, country, the products you are interested in, quantities and your message. Our website also collects basic technical information, such as pages visited and device type, through analytics cookies.

How we use your details

We use your details to reply to your enquiry, share product information and quotes, connect you with the Oracle distributor for your area, send you our catalogue, and, if you subscribe, send you emails about new products and packaging ideas. We use analytics information to improve our website.

Who we share them with

We share your enquiry details with the Oracle distributor serving your area, so they can help with pricing and supply. We use trusted service providers to run our website, forms, email and analytics, and they handle your details only on our instructions. We do not sell your personal details.

How long we keep them

We keep enquiry details for as long as needed to respond to you and manage our business relationship, and email subscription details until you unsubscribe.

Your choices and rights

You can ask us to access, correct or delete your personal details, or withdraw your consent at any time, by writing to [email protected] . Every marketing email has an unsubscribe link.

Keeping your details safe

We use reasonable technical and organisational measures to protect your details from loss, misuse and unauthorised access.

Grievance officer

For any concern about how your personal details are handled, contact our grievance officer: [Name], [Email]. We will respond within the time required by law.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.